Amazon Merges Rufus and Alexa+ Into Single Shopping Agent

Amazon is consolidating its shopping and voice AI capabilities into a single assistant called Alexa for Shopping, available today on the Amazon Shopping app, website, and Echo Show devices. The move combines Rufus, its shopping-focused AI that served over 300 million customers in 2025, with Alexa+, the company's broader voice assistant.

The integration ends the context-switching between specialized tools. By linking shopping history, voice interactions, household preferences, and browsing patterns, Amazon aims to make shopping feel like a continuous conversation across devices rather than isolated searches. The experience offers voice and touch shopping across mobile, desktop, and Echo Show. Personalized recommendations now automate purchases across Amazon and other retailers.

How It Works

A customer asks Alexa on an Echo device for science fair project ideas, then asks Alexa for Shopping in the app to suggest supplies based on that conversation
The assistant draws on previous interactions to recommend relevant items without requiring the customer to repeat context
Compares products, creates price alerts, checks order history, automates routine purchases, and accesses price history for up to one year
"Scheduled Actions" feature automates purchases: adding pet food monthly, buying sunscreen if it drops below $10, or sending gift reminders before birthdays
Customers can browse and shop the full Amazon store on the Echo Show using voice, touch, or both, with previously limited shopping functionality

What Amazon Gains

The integration signals Amazon's intention to position shopping as a continuous experience across all platforms. By making the assistant aware of household context, shopping patterns, and previous research, Amazon reduces friction at the moment of purchase.

AI in search bar becomes valuable real estate for retail personalization and recommendations
Data collection expands across Echo devices and Amazon shopping platforms, giving fuller picture of customer intent and preference
Shop Direct feature lets customers discover and purchase from other retailers, with Buy for Me completing purchases on behalf of users
Competitive advantage through direct control over both the assistant and retail catalog, unlike Google and Apple's broader AI integrations
Customers view and update what the assistant knows about them through app settings

Rolling Out This Week

Alexa for Shopping rolls out to all U.S. customers this week at no cost. No Prime membership or Echo device is required. Users can access it by updating the Amazon Shopping app and tapping the Alexa icon, or by visiting website and searching with conversational queries. Free for all customers signed into their accounts.

Amazon's Rajiv Mehta, vice president of Conversational Shopping, said the service removes friction from the shopping experience. "Whether you're comparing products, tracking a price drop, or continuing research you started yesterday, you don't have to start over," Mehta said. Replaces Rufus with broader functionality across orders, comparisons, and product details.

The announcement comes as Amazon prepares for Prime Day in June and represents the most comprehensive integration of Amazon's AI shopping capabilities to date. 30-minute delivery expansion signals the company's broader push to compress the distance between decision and delivery across its retail ecosystem. Compare products, troubleshoot appliances, and build personalized shopping guides with up to one year price history.