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Google reviews scraper

Name the places. Get their Google reviews in a sheet, summed up by theme.

Brightsmile Dental · Google reviewsSummary

Examples

Five clinics' Google reviews: the summary, the full export, the themes and the rivals nearby.

Brightsmile Dental · Google reviews
E2fx=C2*(1-D2)
A
B
C
D
E
F
G
H
I
J
K
L
M
N
1
Location
Rating
Reviews
Reply rate
Unanswered
Top complaint
2
Hyde Park
4.8
612
94%
37
Wait time
3
Lincoln Square
4.6
438
81%
83
Billing
4
Wicker Park
4.2
297
52%
143
Front desk
5
Evanston
4.7
351
88%
42
Parking
6
Oak Park
4.5
204
71%
59
Wait time
7
All
4.6
1,902
81%
364
8
9
10
Reviews and unanswered
ReviewsUnanswered
Hyde ParkLincoln SqWicker ParkEvanstonOak Park
+

1,902 reviews collected, one row per clinic, the branch falling behind on replies flagged.

How it works

  1. Name the places

    Type a business name and city, paste Google Maps links, or list all your locations. Add rivals nearby if you want them in the same sheet.

  2. It collects the reviews

    Chatly reads each place's public reviews through the Google Maps reviews app: star rating, date, text, whether the owner replied and how long the reply took.

  3. Get the sheet

    One row per review, ready to filter, plus a summary tab per location with average rating, reply rate and the themes that drive the one and two-star reviews.

Features

Who it’s for

  • Brightsmile Dental · Google reviewsSummary
    Monthly branch report
    5 clinics, 1,902 reviews

    Multi-location businesses

    Clinics, gyms, restaurants and dealerships compare every branch's rating, reply rate and top complaint in one sheet each month.

  • Brightsmile Dental · Google reviewsRivals
    Behind on replies
    52% against a rival median of 84%

    Agencies running local SEO

    Audit a client's reviews against the three nearest rivals, and show where reply rate and review volume are holding the listing back.

  • Brightsmile Dental · Google reviewsAll reviews
    Replies drafted
    3 overdue at Wicker Park

    Owners answering reviews

    Export everything unanswered, work through it with drafted replies, and see which complaints keep coming back.

Frequently asked questions

How do I export Google reviews?

Name the business or paste its Google Maps link and choose a sheet or a CSV. Each review becomes a row with rating, date, text and the owner's reply.

Is it legal to scrape Google reviews?

Reviews on Google Maps are public, and reading them for analysis is common practice. Check Google's terms and your local data rules before republishing reviews or storing reviewer names, and keep personal data to what you need.

Can I export reviews for several locations at once?

Yes. List the locations or paste their Maps links. They land in one sheet with a location column and a summary row each.

Does it get every review?

It collects the reviews Google shows publicly for the place and reports the count beside the total Google displays. Reviews removed by Google, or hidden by its filters, cannot be read.

Can I export competitors' Google reviews?

Yes. Any business with a public Google Maps listing can be added, so you can see your rivals' ratings and complaints next to your own.

One prompt in.
Real work out.

Name the places. Get their Google reviews in a sheet, summed up by theme.

Export reviewsSee pricing

Chatly on your phone and your Mac

Chatly for iPhone

Paste the listing on the train, read the verdict, and share it from your phone. Every review check you run here is on your phone.

Download on the App Store

Chatly for Mac

Review analysis on your desktop, with the listings and exports you already have to hand.

Download for macOS