Google reviews scraper
Name the places. Get their Google reviews in a sheet, and what people keep saying.
What is a Google reviews scraper?
A tool that copies a business’s Google reviews into a spreadsheet, so you can sort, count and answer them.
Google Maps shows reviews one at a time. With hundreds of them, across several locations, you can’t see which complaints keep coming back, or which reviews nobody has answered.
In a spreadsheet, every review is a row: the stars, the date, what it says and whether the owner replied.
How it works
Name the places
A business name and city, Google Maps links, or all your locations. Add nearby rivals if you want them too.
It collects the reviews
Chatly reads the public reviews: the stars, the date, what it says, and whether the owner replied.
Get the sheet
One row per review, plus a summary for each location: its rating, how many reviews are unanswered, and the top complaint.
Brightsmile Dental, Wicker Park
4.2 ★★★★★ (297)
Dentist · Open until 6 pm
★★★★★ 4 days ago
Waited 50 minutes past my slot, no apology.
★★★★★ a week ago
Lovely hygienist, very gentle with my son.
Response from the owner
★★★★★ 2 weeks ago
Rescheduled twice by text, no reason given.
★★★★★ 3 weeks ago
Easy to book online, a bit of a wait.
Response from the owner
| Stars | Date | Review | Owner reply |
|---|---|---|---|
| 1 | 19 Oct | Waited 50 minutes past my slot, no apology. | No reply |
| 5 | 16 Oct | Lovely hygienist, very gentle with my son. | Replied |
| 1 | 9 Oct | Rescheduled twice by text, no reason given. | No reply |
| 4 | 2 Oct | Easy to book online, a bit of a wait. | Replied |
0 of 297 reviews in the sheet
Pull reviews for any place
All reviews for one place
Export every Google review for Brightsmile Dental, Wicker Park.
One row per review, with stars, date and reply.
Try itEvery location at once
Get the Google reviews for all 5 of our locations: Paste your list
One sheet, with a summary for each location.
Try itReviews with no reply
Which Google reviews for our clinics have no reply from us?
A list to answer, oldest first.
Try itWhat low reviews are about
What do the one and two-star Google reviews for our clinics complain about?
Complaints counted, branch by branch.
Try itYou against nearby rivals
Compare our Google reviews with the 3 nearest dental practices to Wicker Park.
Ratings, review counts and replies side by side.
Try itDraft the replies
Draft a reply to each unanswered Google review for Brightsmile Dental.
A reply for each, ready for you to post.
Try it
What you get
You ask
“Which of our five clinics is falling behind?”
Wicker Park: the lowest rating, and half its reviews have no reply.
- Hyde Park★★★★★ 4.894% repliedWait time
- Evanston★★★★★ 4.788% repliedParking
- Lincoln Square★★★★★ 4.681% repliedBilling
- Oak Park★★★★★ 4.571% repliedWait time
- Wicker Park★★★★★ 4.252% repliedFront desk
Ways to get your Google reviews
- Google's official toolUp to five reviews for each place, the ones Google picks.Not the full history, and Google's rules don't let you save them.
- Google Business ProfileEvery review of your own business, with your replies.Only for places you manage, and Google must approve your use of it first. No rivals.
- Copying them by handWhatever you have time to copy.Slow, and easy to miss dates and replies.
- ChatlyThe public reviews for any place: stars, date, words and the owner's reply.Public reviews only. Ones Google has removed can't be read.
Who it’s for
Businesses with several locations
“Which location got worse this quarter?”
Lincoln Square. Its rating slipped from 4.6 to 4.3, mostly over billing.
Agencies helping local businesses
“Which of our clients has the most reviews waiting for a reply?”
Two of eight, each with more than a hundred waiting.
Owners answering reviews
“What do people praise most, so we keep doing it?”
The hygienists, named in 64 five-star reviews.
Frequently asked questions
Can I get new reviews every week?
Yes. Run the same request each week and only the reviews that came in since are added, each with the date it was posted.
Is it legal to scrape Google reviews?
Reviews on Google Maps are public, but Google's terms limit collecting them automatically. Reading them to understand your customers is common. Check Google's terms and your local privacy rules before you publish reviews elsewhere or keep reviewers' names, and only keep what you need.
Can I export reviews for several locations at once?
Yes. List the locations or paste their Maps links. They land in one sheet with a location column, and a summary row for each.
What about reviews in other languages?
Each review keeps its own words, with an English translation beside it, so you can sort and count them all together.
Can I export competitors' Google reviews?
Yes. Any business on Google Maps can be added, so you can see your rivals' ratings and complaints next to your own.
One prompt in.
Real work out.
Name the places. Get their Google reviews in a sheet, and what people keep saying.
Chatly on your phone and your Mac
Chatly for iPhone
Paste the listing on the train, read the verdict, and share it from your phone. Every review check you run here is on your phone.
Download on the App Store
Chatly for Mac
Review analysis on your desktop, with the listings and exports you already have to hand.
Download for macOS